But this is not a ‘how to’ but more a ‘why to’. So let’s see;
1. They are high maintenance
“You get what you pay for.” When it comes to IT support there is no such thing as cheap. In fact, it’s one of those industries where perception is what determines the price. So in most cases, you will not only pay a monthly retainer on a two-year contract but also on top of that, a fairly steep hourly rate for all those special visits from your engineer.
These are times where technical innovations are growing exponentially. This remarkable growth has now put in our hands mobile devices that are far more powerful and can do far more than the super computers from only a few decades ago. But the most amazing thing about these mobile devices is that you don’t need to be a tech whiz to use them. When did you last call Apple, Google or Samsung to figure out how to use your smart phone or its apps?
2. They are boring
You’ll never hear your IT support excitedly announce or recommend a new app or program that will not only starkly improve your existing processes and is self-managed but it will also cost you significantly less if not nothing at all.
Almost everyday a new app, software or program is being developed to help you make your work and life easy. Be adventurous, go out there and have a look. You’ll be amazed at how much fun work can get.
3. You speak different languages
Have you ever tried asking your IT support why your computer or server is doing what it’s doing? Or how to set up something on your PC? What am I saying, who hasn’t? Let me guess, the response is usually a frustrated ‘sigh’ or a full-blown ‘groan’ followed by set of words I often wonder if even they themselves understand.
In this new world of awesome smartphones, tablets, watches, glasses and everything in between (Internet of things), things are made so easy, even toddlers just seem to know what to do. These things don’t even come with a manual. I say, it’s like magic, you just know!
So there it is. Like every great decision, it’s not going to be easy or comfortable but nothing great has ever come out of playing safe.